Privacy Policy
This policy explains how CashForge Studios (“we”, “us”) handles your data in Canada and elsewhere.
Effective date: 14 Nov 2025 · Policy ID: CF-PP-2025-01
Information we collect
- Contact data (name, email, phone) via forms
- Preference data (saved favourites, cookies consent)
- Usage analytics (aggregated)
- Technical context (browser type, approximate location derived from IP, device attributes) to secure our services
We do not collect sensitive categories of personal information unless you provide them to us voluntarily and only as necessary for a specific purpose you’ve requested.
How we use data
To respond to inquiries, provide quotes, maintain favourites, improve our services, and comply with law.
- Operate, maintain, and secure our websites and services
- Personalize content (such as remembering your preferences)
- Measure performance and detect fraud or abuse
- Comply with applicable laws, court orders, and enforce agreements
Lawful basis and consent (Canada)
Under PIPEDA and substantially similar provincial privacy laws, we collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
- Implied consent for routine operations you request (e.g., responding to an email you sent)
- Express consent for optional analytics and non-essential cookies
- Legitimate interests aligned with reasonable expectations, such as security and fraud prevention
Retention
Contact records are retained for up to 24 months; preference data is stored until deleted by you.
We routinely review and securely dispose of data that is no longer required for the purposes identified, unless retention is required by law.
Your rights
You may request access, correction, or deletion of your data. Contact [email protected].
- Access: Ask for a copy of the personal information we hold about you
- Correction: Request updates to inaccurate or incomplete information
- Deletion: Ask us to delete information we no longer need or are not required to keep
- Portability: Receive your information in a commonly-used format where feasible
- Consent withdrawal: Opt out of non-essential processing such as analytics cookies
We will respond within 30 days or inform you if additional time is required as permitted by law. We may ask for reasonable identification to verify your request.
Cookies
We use strictly necessary and performance cookies. You can withdraw consent in your browser at any time.
- Necessary: required for core site features (cannot be disabled)
- Analytics: help us understand site usage in aggregate (enabled only with your consent)
To update your choices, use your browser settings or open our cookie preferences panel: Open cookie settings.
International transfers
Your information may be processed outside your province or outside Canada by our service providers. In such cases, it may be subject to the laws of those jurisdictions. We use contractual safeguards and due diligence to protect your data when engaging service providers.
Security
We use administrative, technical, and physical safeguards proportionate to the sensitivity of the information we handle. While no method is 100% secure, we continuously improve controls, limit access on a need-to-know basis, and monitor for anomalies.
Children’s privacy
Our services are not directed to children under the age of 13. If you believe a child provided us data without appropriate consent, contact us and we will take steps to delete it.
Making a privacy complaint
If you have an unresolved privacy concern, you may contact us first. If we cannot resolve it, you may have the right to contact your provincial privacy regulator or the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy to reflect changes to our practices. We will post the updated policy with a new effective date and, where appropriate, provide additional notice.
Contact us
Privacy Officer — CashForge Studios
- Email: [email protected]
- Phone (CA): +1 647 482 1938
- Preferred hours: 9:00–17:00 PT, Mon–Fri